Turnstone Products LLC (“Turnstone,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including through our website, communications, and services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name

Email address

Phone number

Company name

Any information you voluntarily provide through forms, calls, or communications

Technical Information

IP address

Browser type

Device information

Website usage data (via cookies or analytics tools)

2. How We Use Your Information

We use your information to:

Communicate with you regarding our services

Respond to inquiries and provide support

Send updates, notifications, and relevant business communications

Schedule calls, meetings, or consultations

Improve our website, services, and user experience

Comply with legal and regulatory requirements

3. SMS & Communication Consent (A2P Compliance)

By providing your phone number, you consent to receive text messages (SMS/MMS) from Turnstone Products LLC related to:

Appointment scheduling and reminders

Business communications and updates

Service-related notifications

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message.

For assistance, reply HELP or contact us at [email protected].

4. Data Sharing & Third Parties

We do not sell, rent, or share your personal information, including phone numbers, with third parties for marketing or promotional purposes.

We may share information only with trusted service providers who assist in operating our business (such as CRM, messaging platforms, or analytics tools), and only to the extent necessary to provide our services.

All third parties are required to maintain the confidentiality of your information.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

You may:

Request access to the personal information we hold about you

Request corrections or updates to your information

Request deletion of your personal data (subject to legal obligations)

To make a request, contact us at [email protected].

8. Cookies & Tracking

Our website may use cookies and similar technologies to improve user experience and analyze traffic. You may disable cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Turnstone Products LLC

Email: [email protected]

Website: www.turnstonebrands.com